What we offer


A friendly Canadian based Helpdesk where you can call or email for all your IT issues.


Keep your wired and wireless network and systems up to date with Microsoft, Apple, Cisco, and other updates automatically delivered.


A regular quarterly catch up with your expert IT Advisor to budget and plan for the future


Keep your business safe with best in class layered threat detection and response. We ensure your data is protected with cloud backups.


Know your IT costs well in advance, with no surprises.


You will receive a monthly easy to read IT Executive Report with metrics that matter.


A web based portal where you and your staff can access things such as Open Tickets, How To Guides and more.


We continually monitor for issues that could affect you and proactively resolve them.


We can act on your behalf with your IT vendors (e.g. software vendors, multi-function printers and more).

Frequently asked questions

What is covered under a typical agreement?

Generally everything related to keeping your existing IT environment in tip-top shape is covered.

Are Projects covered in my Agreement?

Unfortunately, we cannot cover Project work under your Agreement. These are quoted separately to your ongoing monthly agreement.

What are the standard Helpdesk Hours?

Our helpdesk is available 9am-5:00pm Monday to Friday excluding Yukon Public Holidays.

When is after hours support available?

Simple, 24x7x365. While we may not be able to respond as fast as we can during business hours, we will always aim to do our best.

Can I have regular onsite visits?

Of course, in fact we encourage every client to have regular visits. Most producutivty affecting IT issues go ignored until the IT person walks by.

What technologies do you support?

We have in-house experience with loads of different technologies (Microsoft, Apple, Cisco, VoIP, and much more).

How is pricing managed

Our pricing is based on a per user or per device basis whichever is less. We work out each month how many users and/or devices there is and modify the agreement accordingly.

Is the Cloud useful for my business?

The cloud brings loads of benefits but generally a mixture of onsite and offsite infrastructure works best for most businesses.

How long is the Agreement for?

Typically, most agreements are 12 months, but we are happy to discuss different arrangements.

Can I cancel my Agreement?

Absolutely, if we break any conditions, we promise to you, you have grounds to cancel your agreement with us and walk away.

Do you support Tablets and Phones?

Yes, we live in an age where everyone is connected all the time and we can assist your team with this.

Do you have standard forms we can use?

We have a vast array of Computer, Email , Privacy Policies and other forms we are happy to share with you.